PHILOSOPHY OF CARE
Victoria House aims to provide its Residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.
Carers strive to be sensitive to the Residents’ ever changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social. Residents are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued.
This will be achieved through programmes of activities designed to encourage mental alertness, self esteem and social interaction with other Residents, and with the recognition of the core values of care which are fundamental to the philosophy of Victoria House Care Home.
CARE HOME ADMISSION
Victoria House Care Home encourages all individuals that are interested in taking up residency to arrange a free visit, without obligation.
Should the care home prove favourable, a detailed assessment can be completed by the management team to make sure that all the needs of the proposed Service User can be met whilst staying at Victoria House Care Home.
If possible, we encourage the potential resident to spend the day at the care home, viewing the room, meeting the staff and enjoying a meal.
Upon completing the assessment, a contract detailing the type and level of care will be provided, in addition to fees for providing said care during residency at the care home. Only when all of these are agreed and in place can a planned admission take place.























