Visitors
Visitors can come and visit our Residents at any time. The only thing we ask is that they respect the fact that this is a shared home and they treat the other Residents politely and with respect, especially when using the lounge and other shared areas.
All children visiting the Care Home will need to be supervised by an adult at all time. To help us maintain the security of the building and Residents, we ask visitors to help us by filling in the visitors’ book when they arrive and again when they leave.
Going Out
Service Users are encouraged to come and go from Victoria House as they whish, providing that it is safe to do you. All we ask is that:
- They give staff as much notice as possible
- They tell us when they are leaving and when they are expected back.
Religious Belief & Practice
Our Service Users may attend religious services either within or outside the Home as they wish. If services are outside the home, they should, if necessary and where possible, arrange for transport and accompaniment of friends or relatives. In the event of this not being possible, we can try to make arrangements for someone to accompany the Service User.
Service Users have the right to meet clergy of their chosen denomination at any time. If required, a private room will be made available for such meetings. Ministers come into the home once a month for a service or more often if requested.

























